Resource allocation has always been one of the main tasks of management: what is to be done by whom and when. In centralized systems and with homogeneous resources, this allocation can be performed top-down and in advance of action, separately from the people who act. When knowledge and creativity are the decisive factors of value creation and when work takes place in digital, global, decentralized environments, this top-down process is increasingly inefficient. A manager cannot know who knows or where the most valuable contributions could come from. This is a problem because time to value is an increasingly important metric.

Esko Kilpi