Tagged: knowledge work Toggle Comment Threads | Keyboard Shortcuts

  • Doug Belshaw 2:57 pm on August 29, 2017 Permalink | Reply
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    Knowledge work is creative work we do in interaction.

    Esko Kilpi
     
  • Doug Belshaw 2:55 pm on August 29, 2017 Permalink | Reply
    Tags: , , knowledge work,   

    Creative, entrepreneurial work is very different. The context of work is changing from generic, repetitive practices to contextual, creative practices. The first thing to do is to answer the questions: What are we here for? What should we achieve? What should we do next and with whom? What tools would help us? It is not about generic processes but contextual interaction. Key questions for a knowledge worker have to do with how to do things and what tools to use. This time, the machines, the tools, need to serve the worker. Human beings come first. It is, in fact, a fundamental change because the needed tools may not be available, or even exist, yet.

    Esko Kilpi
     
  • Doug Belshaw 2:51 pm on August 29, 2017 Permalink | Reply
    Tags: , , , knowledge work,   

    Creative individuals need both independence and interdependence to do their best work. A creative organization thrives on the tension that arises from widely different but complementary abilities and views working with one another in enriching interaction.

    Esko Kilpi
     
  • Doug Belshaw 2:47 pm on August 29, 2017 Permalink | Reply
    Tags: , , knowledge work,   

    Knowledge workers are often put in a position where they have to negotiate some common understanding of what they face. The same event means different things to different people. The context matters: what seems right from one point of view can prove disastrous for everybody in the long run. As Gillian Tett says, very bright people can make very dumb decisions in fragmented environments if the dots are not connected.

    Esko Kilpi
     
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